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  • Welcome to

    We are an Internet Service Provider dedicated to providing you with high speed, professional services at competitive rates.
    We cater to any requirements, personal or business big or small.
  • NBN Plans

    Keen to get your hands on the NBN?
    See our plans here!
  • Web Hosting

    At Summit Internet we have a range of contract free hosting services to help you or your business get up and running on the internet in no time
    Check out our services!
    Web Hosting
  • IT Support

    Summit can provide IT support onsite or remotely, including but not limited to hardware sales, software & application support, staff training and server maintenance.

Why Choose us?

Summit is an Australian owned and operated company which has been providing premium Internet and telephone services at competitive and affordable prices since 1997.

Haven't heard about us? That's because we don't believe in excessive advertising, our outstanding service speaks for itself.

Summit's primary business advertising is word of mouth and we like it that way, because it allows us to pass further savings on to you.

We believe in providing an Australian-based service so all our staff members are located in Sydney, NSW and not at overseas call centres.

NBN Plans

Download:12Mbps/Upload:1Mbps

Plan Set Up Fee Monthly Fee Data Mailboxes
NBN 12/100 $137.50 $77.00 100 GB 5
NBN 12/300 $137.50 $88.00 300 GB 5
NBN 12/Unlimited $137.50 $99.00 Unlimited 5


Download:25Mbps/Upload:5Mbps

Plan Set Up Fee Monthly Fee Data Mailboxes
NBN 25/100 $137.50 $88.00 100 GB 5
NBN 25/300 $137.50 $99.00 300 GB 5
NBN 25/Unlimited $137.50 $110.00 Unlimited 5

Please Note: Only downloads count towards your quota - uploads are not counted

1 x 4 port Wirelss modem $150 (NBN Ready)


Miscellaneous Costs Price
Change of Service $35
Incorrect Callout of a Telstra Technician
(Call us, don't call telstra)
$165
End user direct call to Telstra help desk
(Always call Summit for support as we manage the connection and telstra will charge for supporting other providers)
$110
Extra Data(If requested once shaped) $6.60/GB
Broadband is a convenient alternative to the traditional dial-up internet connection and another step forward in internet technology. ADSL (Asymmetric Digital Subscriber Line) is a growing technology that utilises a normal telephone line to provide high-speed Internet access.

Plan Setup Fee Monthly Fee Data included Mail Boxes
DSL2 / 100 $137.50 $77.00 100 Gig 5
DSL2 / 300 $137.50 $85.00 300 Gig 5
DSL2 / Unlimited $137.50 $90.00 Unlimited 5
Miscellaneous Costs Price
Change of Service $35
Churn Fee $44
Incorrect Callout of a Telstra Technician
(Call us, don't call telstra)
$165
End user direct call to Telstra help desk
(Always call Summit for support as we manage the connection and telstra will charge for supporting other providers)
$110
Extra Data(If requested once shaped) $6.60/GB

Only dynamic IP Addresses available.
Where a DSL2 plan cannot be provisioned, a DSL1 8MB plan or 1500 plan will be provisioned and is provided as an ADSL service. The ADSL2 plan speeds are provided as Internet Grade "Best Efforts" services and are shown in downstream/upstream format and speeds are theoretical network maximum speeds.

Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, customer premises interference, traffic and equipment.
DSL2 Services are Spectrum Shared and currently available through 1,403 enabled Telstra Exchanges.The DSL2 services are subject to the standard ADSL services supplied by Summit Internet.

Speed of service is reduced to 72 kbps once the Monthly Allowance is reached and is reduced in both directions.

Data usage is counted on download only. Shaping is calculated from the user's anniversary date.

All ADSL plans are provisioned with a Dynamic IP Address unless otherwise requested. Please be aware an ADSL2+ modem & filter must be used with the Open2 services. All plans are subject to our ADSL Acceptable Usage Policy

Modem / Router Selection
You will require an ADSL2+ Modem/Router to connect to the DSL service. Some choices for hardware are below.
Modem Ports Price
ADSL Modem/Router 4 x Ports $99.00
Wireless/Ethernet ADSL Modem/Router 4 x Ports $150.00
VoIP Wireless/Ethernet Modem/Router 4 x Ports $199
ADSL Line Central Splitter $25
Summit Internet can offer VoIP Services at competitive rates. But before you start looking at pricing lets start with what is Voip. VoIP is just a fancy acronym.

The letters in VoIP stand for Voice-over-Internet Protocol.
In a nutshell, VoIP allows you to make phone calls over the Internet. You still use your telephone the same as before, but instead of plugging your phone into the socket on your wall, you plug it into the back of your modem or router (the box thing that connects your computer to the internet) instead. For most people, using VoIP means much cheaper call rates.

To use VoIP you’ll need a broadband connection and a VoIP enabled modem or router. Call costs and charges are listed below (inc GST). This is our only standard account. We can however create an account for you personally if this does not suit.
VoIP Standard Plan Cost
Local call cost(Untimed) $0.18
National call cost(Untimed) $0.18
Mobiles Calls Cost per Minute First Minute: $0.18
Each Following Minute: $0.16
International Call Cost Available on request
International Mobile Call Cost Available on request
Plan Cost per Month $17.60
One-off Set up fee $55.00
Terms & Conditions
Summit Internet reserves the right to limit / cancel / suspend any residential VOIP plan being utilized as a business service.
Due to the complexity porting of numbers has a minimum timeframe of 28+ working days. Extra costs are involved in porting
Billing increments are per second.

Fair Use Terms / Policy


This policy is documented to advise the fairness of use for using the VOIP plans and specifically relates to the usage of uncharged calls. If use of the VOIP plan is excessive or unreasonable we will notify you of the service details and quote the end user for immediate transfer to an appropriate plan.

If notification has been made for excessive or unreasonable use Summit Internet reserve the right to limit, cancel or suspend the service if notification has not been passed on to or actioned by the end user. We may assess abnormal usage based on comparisons to the usage patterns and levels of our other customers.

*Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. Small Business Plus plan is intended solely for normal commercial use by small businesses and home offices. Combinations of factors are used to determine excessive use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors.

  • Uses of the service considered to be unreasonable include:
  • using a device that re routes calls to/from the VOIP service to another VoIP network;
  • using the service in bridging of conference calls
  • using the VOIP for any other purpose than the primary function of person-to-person voice communication.
  • Summit Internet reserves the right to change this Policy at any time.

At Summit Internet we have a range of contract free hosting services to help you or your business get up and running on the internet in no time. Each plan has different features depending on the complexity of your website.

A Setup Fee of $55.00 applies to all Web Hosting accounts.

All pricing is inclusive of GST.

Web Hosting Plans
Plan Monthly Cost Web Space Mailboxes Data Transfer Excess per Mb
Business Lite $22 30 Mb 5 200 Mb $0.09
Business Basic $33.00 50 Mb 5 500 Mb $0.09
Business Standard $44.00 50 Mb 10 1000 Mb $0.09
Business Plus $77.00 100 Mb 15 2000 Mb $0.09

Plan Details

Business Lite
  • Includes detailed website statistics
  • Web based email service
  • Includes private CGI-bin for CGI/Perl scripts to include interactive functionality such as online forms, counters and message boards.
Business Basic
  • Includes detailed website statistics
  • Web based email service
  • Includes private CGI-bin for CGI/Perl scripts to include interactive functionality such as online forms, counters and message boards.
Business Standard
  • Includes detailed website statistics
  • Web based email service
  • Includes private CGI-bin for CGI/Perl scripts to include interactive functionality such as online forms, counters and message boards.
  • Includes unlimited email aliases for your hosted domain e.g. sales@domain.com.au
Business Plus
  • Includes detailed website statistics
  • Web based email service
  • Includes private CGI-bin for CGI/Perl scripts to include interactive functionality such as online forms, counters and message boards.
  • Includes unlimited email aliases for your hosted domain e.g. sales@domain.com.au
  • Ability to point multiple domain names to the same website
  • MySQL and PostgreSQL services (additional charges may apply)
  • PHP and SHTML Support

Please Note:

The data is counted when a user clicks on a link to your web site to view its content

As a business owner you know how valuable email is to your day to day operations. Business Email offers you a fully featured email service you can count on.s

You can download the email from Summit Internet to your favourite email software (like Microsoft Outlook), or view, edit and send emails from any online computer with Summit Internet Webmail service.

A Setup Fee of $55.00 applies to Email Hosting account.

All pricing is inclusive of GST.

Email Hosting Plans
Plan Monthly Cost Mailboxes
Email Hosting Standard $22 15

Plan Details

Email Hosting Standard
  • Catchall Email Address (Receives incorrectly addressed emails for your domain e.g emails sent to example@yourdomain.com.au will be directed to your catch all email address in cases where the email address does not exist)

  • Web based email service

  • 500 Mb per Mailbox

It is important that every aspect of your website reflects professionalism, that is why corporations choose to register a Domain Name.

The advantage of having a domain name is that your company gets to choose a simple site address, such as www.summit.net.au, rather than a long winded and complicated address. Therefore, a domain name is (a) more convenient and (b) easier to remember.

All pricing is inclusive of GST.

Domain Name Pricing
AU Domain Names Price Bi-Yearly
.com.au & .net.au $99.00
.org.au $55.00
.asn.au $44.00
.id.au $38.50
gLTD Domain Names Price Yearly
.com / .net / .org / .info / .biz $66.00
Spam Filtering

Stop Spam emails before they enter your Business network - Summit Internet is proud to offer Mail Guard our answer to combat the ever-increasing spam and virus threats that have become a global problem to most businesses. As Spam threat writers continuously change their techniques to penetrate companies existing defences, spam threats have increased dramatically over the years and are beyond being a simple nuisance.

Summit Internet spam filter works as a managed security service where there is nothing to install, no additional hardware, service or upgrade required. Spam has become a global problem for businesses that represents up to 95% of all emails and rising in volume and criminality. It's time for a more powerful method to protect your business rather than the conventional software package.

How do we block spam?

Using our extensive anti spam filters and sophisticated virus scanning over your company domain name, we help keep your email secure, block malicious code and viruses. Our technology filters spam out of your entire business and sends only preferred email on to your mail servers which in turn frees up IT resources, Employee's mailbox space and internet Bandwidth within your network.

Our vision is of a solution that provides a total Spam filter service that protects and secures your network from unsolicited spam emails as quickly and efficiently as possible

What does it cost?
Description Price(inc. GST)
One off set up fee - First account/domain $165.00
One off set up fee - Additional domains $66.00
Monthly Fee - per account per domain
Includes single login
$55.00 per Month

Upon activation of your account, you will be given an hour of training on how to manage the level of spam filtering you require. Only 1 login provided per domain.

Spam Filtering Sign Up Form

Web Design

Summit Internet offers a comprehensive web-design service, developing and maintaining internet sites for a range of purposes.
Corporate Websites

serve as both a centre of information for existing clients, and a source for generating new clients. At Summit, we offer an excellent web-design service to launch your business onto the worldwide web. A design consultant will liaise personally with you to create a modern web-site that projects a professional image of your company.

Web-sites are an ideal medium to promote your products and services, due to the multimedia capabilities of the internet. The growth of the internet over the past few years (particularly in Australia) has opened up a prosperous new market and businesses worldwide are discovering the benefits of being on-line.

Your corporate web-site can provide information with regards to:

  • Company History
  • Specific products / services offered
  • Staff Members
  • Availability of stock
  • You can even set up your own on-line store, so that clients can purchase from you directly, and securely, on-line
Of course, the opportunites are endless. When you start to consider the ways in which your particular company can utilise a web-site, you will find more and more items to include. Summit Internet will work with you to ensure that your site is tailored to your business, whilst maintaining a professional edge.

Personal Websites

Personal websites create average people the opportunity to create an interesting project and reach a worldwide audience. You can include information on yourself, your family, your interests - anything you like.

Despite common belief, web-sites are not strictly for commercial use - many people enjoy having their own homepage, as a fulfilling hobby and side-interest

Association Websites

an excellent information centre for community organisations - schools, fan clubs, support/protest groups and others. By developing a web-site for your organisation, you can reach a far greater audience and provide your members with a valuable service.

School's can use their internet sites as a source of information for students and parents. The site may include a variety of resources, for example:

Events calendar
Exam timetables
Course details
Support materials for students

We will develop your site using the latest tools, ensuring that you get the most out of your web-site. To make your site as interesting as possible, we can incorporate graphics, feedback forms, links and more - all laid out professionally and accurately.

Due to the varying difficulty of designing web-sites, the cost of the web-design service will be different for every project. For an obligation-free quote, please email us with your requirements, and one of our consultants will contact you within 24 hours.

Support

Request Help from Summit Internet, our trained staff are waiting for your call or email and are only to happy to help you with your IT issue.

If our customers have a query or complaint please call Bill 0403046464 As a customer of Summit Internet you can call me anytime. We do provide access to your usage details on our check usage page but if you are having difficulty accessing your usage please call me (Bill) and I can get you the details.

  • How can I find out basic information about my computer?

    Right click on the My Computer Icon on the desktop and then left click on Properties.

     

     

  • What is the correct way to remove a program from my computer?

    The best way is to go to Control Panel/Add remove programs. Find the program you wish to remove, click on it and follow the on screen directions. If the program is not there you can check to see if there is an uninstall option when you go to the Program itself or in the start menu options for that program. As a last resort, you can move the program folder to the recycle bin but this will not totally remove it and may cause problems. Leave it on the computer if space allows.

     

     

  • What does OEM mean?
    Original Equipment Manufacturer
  • How can I easily send a part of a received e-mail to someone else?

    How can I easily send a part of a received e-mail to someone else?

    Highlight the part you want to send, Right click on it and select copy. Open new message, right click on page, and select paste, and the message should be there ready to go. Or you can select forward, and then highlight the part that you don’t want to go with the message, and press your delete key.

     

  • What is the difference between Save and Save As?

    Use SAVE when you are revising an existing document. Use SAVE AS when you are creating a new document from scratch or an existing document. This will keep the original document untouched in its original format and create a new document with a new name.

     

  • What is the difference between the *system tray* and the *quick launch tray*?

    The system tray is that portion of the task bar (usually on the bottom of the screen-but you can drag it to either side or to the top!) that is on the right hand side displaying the clock and some of those programs that are running in the background. The portion on the left is called the 'quick launch tray' because you can drag icons/shortcuts there and with a single click you can start or 'launch' the program.

     

  • What is a system defragment(defrag)?

    The act of defragmenting a hard drive. When you defragment a hard drive you use a software utility to arrange the order of your files so that each file is represented in a physically continuous segment. Defragmentation can improve your hard drive performance because it can read any particular file in a continuous stream instead of jumping here and there around a hard drive to locate each file segment or fragment.

     

     

  • How can I check my E-mail when I am away from home?

    Before you leave, check the home page of your ISP. Take a look at our web site and under the "Member Tab" you will see "Webmail". You can login with a username and password (if you don't know what your username and password is please contact our office). Accessing your email this way will allow you to check it while away from home or work.

    Below is a link directly to Webmail:

    Summit Web Mail

     

  • How do I open a RAR file?

    A RAR file (Resource Adapters Archive) is a compressed file (like a Zip file). You need a decompressing program to see the contents of a RAR file. One you can use is called WinRAR. A trial version is available atwww.download.com

     

     

  • My Desktop Icons keep Changing?

    If your desktop icons seem to change on their own accord go to the desktop and right click. Be sure the auto arranges choice is unchecked. This should keep your icons the way you want them!

     

  • What is a Line Filter and how do i install it?

    line filter is installed between analog devices (such as telephones or analog modems) and a telephone line, in order to prevent interference between such devices and a DSL service operating on the same line. Without DSL filters, signals or echoes from analog devices at the top of their frequency range can result in reduced performance and connection problems with DSL service, while those from the DSL service at the bottom of its range can result in line noise and other issues for analog devices.

     

  • What is a ADSL Modem and how do i connect it to my computer?

    An ADSL modem or DSL modem is a device used to connect a single computer or router to a DSL phone line, in order to use an ADSL service. Most moden ADSL modem combine both a modem and router all in one unit.

     

  • Why won't Internet Explorer display my ADSL usage?

    This is a two part question please read below for explanation

     

    First we should ask what is a cookie?

    Cookies are small files that Web sites put on your computer hard disk drive when you first visit. Think of a cookie as an identification card that's uniquely yours. Its job is to notify the site when you've returned. Cookies should not be confused with viruses. While it is possible to misuse a cookie in cases where there is personal data in it, cookies by themselves are not malicious. Many Web sites, including Microsoft's, use cookies. Cookies tell us how often you visit pages, which helps us find out what information interests you. In this way, we can give you more of the content you like and less of the content you don't. Cookies can help you be more efficient. Have you ever put something in a virtual shopping cart in an online store and then returned a few days later to find that the item is still there? That's an example of cookies at work. Cookies let you store preferences and user names, register products and services, and personalize pages. But if you never register or leave personal information at a site, then the server only knows that someone with your cookie has returned to the Web site. It doesn't know anything else. You're in charge of deciding whether we know anything about you.

     

    Why are cookies blocked on Summit Internet Usage page?

    This is a good thing as some web site could contain nasty virus or pose a security risk to the information on your machine. So by default this option is turned off. But unfortunately this also means that safe web sites are also block from displaying their safe content.  By allowing cookies on the Summit Internet Usage page you are only allowing the safe content to be displayed on this web page not other web pages that could potential have nasty content within the web sites.

  • What is a Virus?

    Computer viruses are small software programs that are designed to spread from one computer to another and to interfere with computer operation. A virus might corrupt or delete data on your computer, use your e-mail program to spread itself to other computers, or even erase everything on your hard disk. Computer viruses are often spread by attachments in e-mail messages or instant messaging messages. That is why it is essential that you never open e-mail attachments unless you know who it's from and you are expecting it. Viruses can be disguised as attachments of funny images, greeting cards, or audio and video files. Computer viruses also spread through downloads on the Internet. They can be hidden in inactive software or other files or programs you might download. To help avoid computer viruses, it's essential that you keep your computer current with the latest updates and antivirus tools, stay informed about recent threats, run your computer as a standard user (not as administrator), and that you follow a few basic rules when you surf the Internet, download files, and open attachments. Once a virus is on your computer, its type or the method it used to get there is not as important as removing it and preventing further infection.

  • What is a Computer Worm?

    A computer worm is a software program that is designed to copy itself from one computer to another, without human interaction. Unlike a computer virus, a worm can copy itself automatically. Worms can replicate in great volume. For example, a worm can send out copies of itself to every contact in your e-mail address book, and then it can send itself to all of the contacts your contact's e-mail address books. Some worms spread very quickly. They clog networks and can cause long waits for you (and everyone else) to view Web pages on the Internet.

  • What is Spyware?

    Spyware is a general term used to describe software that performs certain behaviors, generally without appropriately obtaining your consent first, such as:

    Advertising
    Collecting personal information
    Changing the configuration of your computer

    spyware is often associated with software that displays advertisements (called adware) or software that tracks personal or sensitive information.

    Trading tracking for services
    That does not mean all software that provides ads or tracks your online activities is bad. For example, you might sign up for a free music service, but you “pay” for the service by agreeing to receive targeted ads. If you understand the terms and agree to them, you may have decided that it is a fair tradeoff. You might also agree to let the company track your online activities to determine which ads to show you.

    What spyware does
    Other kinds of spyware make changes to your computer that can be annoying and can cause your computer slow down or crash.

    These programs can change your Web browser's home page or search page, or add additional components to your browser you don't need or want. They also make it very difficult for you to change your settings back to the way you had them.

    Know what you're installing

    The key in all cases is whether or not you (or someone who uses your computer) understand what the software will do and have agreed to install the software on your computer. A common trick is to covertly install the software during the installation of other software you want such as a music or video file sharing program. Whenever you install something on your computer, make sure you carefully read all disclosures, including the license agreement and privacy statement. Sometimes the inclusion of unwanted software in a given software installation is documented, but it might appear at the end of a license agreement or privacy statement.There are a number of ways spyware or other unwanted software can get on your computer.

Contact Us

Sales

Phone: 0403046464

Email: sales@summit.net.au

Address

PO BOX 4003
LONDONDERRY 2753

Accounts

Weekdays - 9am to 5pm
Phone: 0403046464
Email: payments@summit.net.au

Other Info

ABN: 52 135 969 989
ACN: 135 969 989

Other Emails

Information: info@summit.net.au
Feedback: feedback@summit.net.au
Orders: dealers@summit.net.au
Careers: careers@summit.net.au

Technical Support

Anytime
0403046464
Email: support@summit.net.au

VoIP Usage

Call Bill if you have any questions. Please be careful in this area once logged in as you can adjust how your phone operates.
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Leanne Carr
Leanne Carr